Return Policy

At Gmalk, we strive to ensure your complete satisfaction with your purchases. If you are not happy with your product, you can return or exchange it according to the following policies:

1. Returnable Products

• Products must be in their original condition, unused, and unopened (except for defects or damage).
• Opened or used products cannot be returned unless defective or damaged.

2. Return Period

Products can be returned within 7 days of receiving your order.

3. Product Condition for Returns

Returns must include original packaging and all accessories.

4. How to Initiate a Return

Contact us via email or phone with your order number and reason for the return. Instructions will be provided after approval.

5. Shipping Fees

• Domestic returns: The customer covers shipping costs.
• International returns: Additional fees may apply.

6. Refunds

Refunds will be issued to the original payment method within 7-14 business days after inspection.

7. Damaged or Defective Products

Products damaged or defective upon arrival can be returned within 7 days. Return shipping costs will be covered by us.